Free UK Delivery on Orders over £50
Order before 1pm for same-day dispatch
Scientifically tested, Athlete approved

Delivery & Returns


HOW WILL MY PARCEL BE SENT?

UK MAINLAND

Postage cost is £4.50 for orders under £50 and for orders over £50, it is free. Express delivery is our only available option for all orders.

Should the item not arrive within 5 days please contact your local sorting office to ensure that they are not holding the item for you.

Replacements for undelivered orders won't be possible until after this time scale (please note they do not deliver on a Saturday).

Please see below for a list of Postcodes which Our Couriers do not count as UK Mainland and therefore charge us extra.

HIGHLANDS & ISLANDS, CHANNEL ISLANDS, ISLE OF MAN AND NORTHERN IRELAND

Postcodes included within this section are:

  • AB31 - 38, AB41 - 45, AB51 - 56.
  • FK19 - 20
  • HS1 - 9
  • IV1 - 32, IV36, IV40 - 49, IV51 - 56
  • KA27 - 28
  • KW1 - 17
  • PA20 - 49, PA60 - 78, PA80 - 88
  • PH1, PH5 - 10, PH15 - 26, PH30 - 44
  • ZE1 - 3

REPUBLIC OF IRELAND.

We have managed to secure extremely good courier rates to the Republic and therefore all items will be sent using DPDLocal.

WESTERN EUROPE

All items will be sent using Royal Mail or DPDLocal, depending upon size and weight, all items are traceable.

Please note our shipping charges do not allow for any charges levied by Customs in the destination country, nor do we accept responsibility for paying such charges.

REST OF THE WORLD

All items will be sent using Royal Mail and all items are traceable.

Please note our shipping charges do not allow for any charges levied by Customs in the destination country, nor do we accept responsibility for paying such charges.

HOW WILL I KNOW WHEN MY ORDER HAS BEEN DISPATCHED?

When your order has been dispatched you will receive an e-mail notification advising of this.

HELP! I HAVEN'T RECEIVED MY PARCEL, WHAT SHOULD I DO?

Contact us - we will do anything we can to help.

If your order has been dispatched with DPDLocal then we can track and trace it using their online system.

For deliveries to Europe and the rest of the world, if your item is not collected and is returned to us then we will issue a refund minus the cost of postage to Premium Raws™. If not received, these items will not be deemed to be missing until two weeks have passed.

*INTERNATIONAL SHIPPING PRICES:

Zone 1 -   £9.99   Transit time 2-3 days
Belgium 
France            
Germany
Luxembourg 
Netherlands

Zone 2      -   £11.99      Transit time 3-4 days
Austria                 
Denmark 
Liechtenstein 
Switzerland

Zone 3 -   £12.49       Transit time 3-5 days
Czech Republic 
Italy                   
Slovakia 
Spain                  

Zone 4 -   £14.99     Transit time  4-6 days
Croatia                 
Estonia                 
Finland                 
Hungary                
Poland               
Portugal 
Slovenia 
Sweden

Zone 5 -    £24.99     Transit time   4-6 days
Bosnia-Herzegovina 
Bulgaria 
Greece 
Iceland 
Latvia 
Lithuania 
Norway 
Romania 
Serbia

USA and the rest of the world - £24.99   Transit time  4-5 days